A small care provider strengthened its social value response, scored 10/10 in that section and secured £3.2M in call-offs within six months.
A small care provider was preparing a response for an NHS community care framework. Two previous attempts had fallen short on social value, and the team needed to explain more clearly what it already contributed. It was up against three national providers.
We agreed the scope and took on the submission. A healthcare specialist interviewed the team about staff volunteering, local employment and carbon reduction. We built the answers from those activities and wrote them to the scoring criteria in the tender pack.
The response scored 10/10 for social value and 85/100 overall. The provider secured a place on the framework, then £3.2M in call-offs within six months. That figure is for the orders that followed, not the value of the framework appointment itself.
“They found social value we didn't know we had.”
Send us the tender pack and deadline. We will look at what the response involves, what we need from your team and the time available, then agree the scope.